Zema Global Subprocessors (SCCs)
The Processor will use the following categories of Subprocessors:
- Cloud Hosting Providers: Amazon Web Services, Azure, Google Cloud Platform
- Monitoring and Logging Tools: Splunk, New Relic, Elastic
- Support and Ticketing Systems: Salesforce Service Cloud, Ivanti, Jira
- Authentication and Access Management: Microsoft Entra, Okta, Auth0
- Data Ingestion, Aggregation, Visualization and Orchestration: Snowtide, Oracle, Highcharts
- Data Integration and Data Warehousing Services: Snowflake, Databricks
- Professional Services Contractors: EPAM, Implementation consultants engaged under confidentiality
The Processor will provide at least 30 days’ prior written notice of any new Subprocessor engagements and will allow the Controller to reasonably object based on material data protection concerns.